Scroll down to line number 02020 and put your cursor in front of the first zero:.Then rearrange the width of the window to show 16 columns. Change the view to 1-byte grouping with hex line numbers and set the editor to overwrite mode.Download the free Hex Fiend editor, and open the copy of your FileMaker file.You can now open the file again in any version of FileMaker Pro, starting with 13. Type 0514, which is Hex for 1300 – you are setting the minim required version of FileMaker to 13.00.This will put your cursor at the start of that section of hex code.Download the free HxD hex editor and open the copy of the FileMaker file with HxD.This fix does NOT work if your file is Encrypted-at-Rest! We are experimenting with different approaches to see what can be done here and will test Claris’ utility once it is released to test with that as well.įirst, make a copy of the broken file because you will be changing the actual binary content of the file, and if something goes wrong, the file will be damaged. In the meantime, however, you can fix the files yourself. You can send the file(s) to Claris for fixing Claris is also working on a utility that they will make available to restore affected files. The patch released by Claris does not fix files that have been affected by the bug. Check your solution for the Spelling Option script step and disable it in the interim. If you cannot update your users to this new patched version of FileMaker Pro, then add a custom menu to your solution that prevents your users from manually opening the File Options menu. The bug has been fixed in 19.5.3 ( released on August 30, 2022), which will prevent this from happening going forward. This leaves you with no backups of your solution that can still be opened. Using older versions of FileMaker Pro does not get around this critter.īecause this bug can affect hosted files, and those files will remain operational until the next restart, this bug can all your available backups. When this bug hits, no version of FileMaker can open the file. On that action, FileMaker writes the file options back to the file but accidentally sets the minimum required version to 0, effectively blocking any version of FileMaker from opening the file. The bug happens when a user with 19.5.2 opens the file with a non-Full Access account and opens the File Options menu (or runs a script step such as Spelling Options that opens that menu) and then clicks OK to close the dialog. If the file is hosted on FileMaker Server, on the next restart, FileMaker Server will be unable to open the file you will find an error entry like this one in your Event.log: The bug manifests itself with a conversion dialog that comes up when you try to open the file with FileMaker Pro, even though the file is already in the correct file format. The temporary fix described in this blog post is no longer needed because an official fix is now available.įileMaker 19.5.2 introduced a bug that can prevent you from opening your FileMaker solution. September 20, 2022: FileMaker Pro 19.5.4 was released, and it can fix files affected by this bug.September 13, 2022: This blog post was published describing the fix in more detail.This release prevents this bug from happening but doesn’t resolve it for files already affected by it. August 31, 2022: FileMaker Pro 19.5.3 was released.August 27, 2022: I heard about the bug for the first time and published the fix on the same day in the following thread in the Claris Community:.July 18, 2022: Earliest report of this bug that I can see.The release notes of 19.5.4 are available here: Please change the minimum version to what it used to be before your file was affected by this bug. It’s important to note that 19.5.4 resets the minimum version to 12.0 for files affected by this bug. You won’t see any message saying the file was “fixed.” Encrypted and non-encrypted files can be automatically and silently fixed by version 19.5.4 upon opening the file. On September 20, 2022, Claris released FileMaker Pro and Server 19.5.4 with a fix for files affected by this bug. “Convert this Database” Bug Official fix released in 19.5.4
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